PRIVACY POLICY

JAN 2019

Thank you for choosing Sensational Creations.
We are committed to protecting your personal information and your right to privacy.

Thank you for choosing Sensational Creations

Thank you for choosing Sensational Creations (“Company”, “We”, “Our”, “Us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@sensationalcreations.org.uk

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our services and our sites. This privacy policy applies to all information collected through our website (such as www.sensationalcreations.org.uk) and/or any related social media sites, services, sales, marketing or events (we refer to them collectively in this privacy policy as the “sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What information do we collect?

Personal information you disclose to us

In short, we collect personal information about you or your child, client or any dependent for which you hold legal responsibility (“child/client/dependent”), that you provide to us such as name, address, date of birth, contact information, diagnoses and payment information. We collect personal information that you voluntarily provide to us when you register at the sites or otherwise contact us.

The personal information that we collect depends on the context of your interactions with us and the sites. The personal information we collect may include the following:

Name and contact data. We collect your first and last name, email address, postal address, phone number and other similar contact data.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your bank account details (where you pay by direct transfer), debit card number and the security code associated with your card where you pay using this method. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Personal Information. We collect data necessary in order to provide an appropriate coaching plan for your child/client/dependent, such as reports from other professionals (both state- and privately-provided), schools and other educational establishments.

​All information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information collected from other sources

In short: We may collect limited data from public databases, marketing partners, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as other third parties. examples of the information we receive from other sources include social media profile information, marketing leads and search results and links, including paid listings (such as sponsored links)

More commonly Social media competitions we may operate from time to time.

2. How do we use your information?

We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our sites for a variety of business purposes described below. We process your personal information for these purposes in relation to our legitimate business interests (business purposes). in order to enter into or perform a contract with you (“Contractual”) with your consent (“Consent”), and/or for compliance with our legal obligations (“legal reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

3. Will your information be shared with anyone?

In short: We only share information to comply with laws, to protect your rights, or to fulfill business obligations.

​We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us permission to use your data for specific purpose.

Legitimate interests: We may process your data when it is necessary to achieve our legitimate business interest.

Contractual Obligation: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract, for example sharing reports with other professionals where you have asked us to do so.

Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, and judicial proceedings, court order, or legal process, such as response to a court order or a subpoena (including response to public authorities to meet national security or law enforcement requirements).

Vital interests: we may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violation of our policies, suspect fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically we may need to process your data or share your personal information in the following situations:

Business transfers: we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or portion of our business to another party.

Third-party advertisers: We may use third party advertising companies to serve ads when you visit the sites. These companies may use information about your visits to our website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

4. How long do we keep your information?

In short: we keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in back up archives), then we will securely store your personal information and isolate it from further processing until deletion is possible.

5. How do we keep your personal information safe?

We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our sites is at your own risk. You should only access the services within a secure environment. Your agreement to this will be assumed.

6. Do we collect information from minors?

In short: we do not knowingly collect data on or directly market to children under the age of 13 years.

We do not knowingly solicit data from or market to children under 13 years of age. By using the sites, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such a minor dependents use of the site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at hello@sensationalcreations.org.uk

7. What are your rights?

In short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and to and obtain a copy of your personal information, (ii) to request rectification or erasure. (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability in certain circumstances. You may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your information you also have the right to complain to your local data protection supervisory authority. You can find Their contact details here: http//ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Account information

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our terms of use and/or comply with legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email lists at anytime by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out you may note your preferences when you register an account with the site.

8. Controls for Do-not-track features.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (DNT) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future we will inform you about that practice in a revised version of this privacy policy.

9. Do California residents have specific privacy rights?

In short: Yes, if you are a resident of California, you are granted separate rights regarding access to your personal information.

California civil code section 1798 83 (also known as the “Shine The Light” Law), permits our users who are California residents to request and obtain from us once a year and free of charge, information about categories of personal information (if any) that we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under the age of 18 years, reside in California and have a registered account with the sites, you have the right to request removal of unwanted data that you publicly post on the sites. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the sites, but please be aware that the data may not be completely or comprehensively removed from our systems.

10. Do we make updates to this policy?

In short: yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “revised” date and the updated version will be in effect as soon as it is accessible. If we make material changes to this policy we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. How can you contact us about this policy?

If you have any questions or comments about this policy, you may contact us by email at hello@sensationalcreations.org.uk or by post to

Nicola Owers
Sensational Creations Ltd
Unit 8 Foundry Farm
Foundry Lane
HAYLE
Cornwall
TR27 4DW

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